Archive for January, 2010

Q4 2009 Click Fraud Rate is Down. Or up. Depends.

Today we released our quarterly statistics regarding the rate of click fraud for Q4 2009, which came in at 15.3%.  We first began publishing industry data over four years ago, in 2006, which means we can now look at the trend for the same quarter over the past four years.  The fourth calendar quarter has traditionally been the annual high, and this year is no different.  15.3% is higher than any of the three previous quarters.  Like Willie Sutton who robbed banks because “that’s where the money is,” fraudsters find the increased search traffic during the Q4 holiday season to be a prime opportunity for illicit gain.

What’s different this year is that the trend of click fraud increasing annually, which we’ve observed for the past three years, has stopped.  For the first time, the Q4 click fraud rate has declined from 2008 to 2009.  Given that Q4 2008 was the highest click fraud rate we’ve ever reported, this isn’t too surprising.  But it’s still good news for the industry.  Even as fraud schemes become increasingly sophisticated with the advent of spyware, malware, adware, and botnets, the industry’s efforts to thwart fraud and protect advertisers seem to be working.  By the way, when I say “the industry,” I’m including the major search engines themselves.  Google, Yahoo!, and Microsoft all have active traffic quality programs in place to keep one step ahead of these new sources and methods of fraud.

Unfortunately, not every ad network, publisher, and advertiser can afford to build a team of PhD’s to constantly monitor and fight the problem.  That’s why we’re here.

Posted by Steve OBrien on January 19th, 2010 No Comments

A Graduate Level Course In Click Fraud

On Tuesday Harvard Business School professor Ben Edelman blogged about a new form of click fraud that may be almost as insidious as the Bahama Botnet discovered by Click Forensics last year.  Andy Greenberg did a wonderful job summarizing and translating Professor Edelman’s findings into layman’s terms in his Forbes.com article Google Faces The Slickest Click Fraud Yet.

This new fraud scheme is really a compilation of  “Fraudster Greatest Hits,” but with a new twist.  It consists of spyware being installed on unsuspecting user’s machines and clicking on paid links to generate fees for the spyware author and intermediary ad networks, some of whom are complicit and most of whom are not.  Nothing new there.  The spyware that Prof. Edelman tracked, though, was smart enough to click on paid links for sites that the user is already visiting.  What a perfect way to disguise fraud as legitimate traffic!  A visitor to Finishline.com doesn’t notice that a pop-up browser was redirected to Finishline.com, because that’s where he intended to go in the first place.  Visitors browse, shop, and maybe even buy something (convert) at a perfectly normal rate.  The traffic looks completely legitimate to Finishline.com, and to Google.

So, is this it?  The perfect click fraud scheme that successfully foils all attempts at discovery and generates untold riches for the perpetrators?  Well, not quite.  First off, it was discovered.  Prof. Edelman’s blog has been written about on Forbes.com and his discovery will certainly garner some attention in Mountain View.  That’s good, because the spyware perpetrator, TrafficSolar, should be prevented from continuing this fraud.

But it was probably a fairly low-volume scheme to begin with.  It’s limited to machines of users that are infected with spyware who also visit select Google advertisers.  So some small percentage of the organic visitors to Finishline.com generated a click fee instead of visiting for free.  It’s a problem, but probably not a huge one.  What would make it more serious is if there were another version of the spyware that simply clicks on paid links in the background without the user’s knowledge (a la the Bahama Botnet).  By mixing the fraudulent clicks with the real end-user visitor behavior and conversions, a fraudster like TrafficSolar could give the impression of being 100% legitimate.

The concluding recommendation in Prof. Edelman’s report is for Google to fire InfoSpace, its ad syndication partner.  A better solution would be for Google and InfoSpace to deal only with reputable partners who provide verified, audited clicks to ensure advertisers get what they pay for.  Check our client list for some worthy candidates.

Posted by Steve OBrien on January 13th, 2010 9 Comments