A Graduate Level Course In Click Fraud
On Tuesday Harvard Business School professor Ben Edelman blogged about a new form of click fraud that may be almost as insidious as the Bahama Botnet discovered by Click Forensics last year. Andy Greenberg did a wonderful job summarizing and translating Professor Edelman’s findings into layman’s terms in his Forbes.com article Google Faces The Slickest Click Fraud Yet.
This new fraud scheme is really a compilation of “Fraudster Greatest Hits,” but with a new twist. It consists of spyware being installed on unsuspecting user’s machines and clicking on paid links to generate fees for the spyware author and intermediary ad networks, some of whom are complicit and most of whom are not. Nothing new there. The spyware that Prof. Edelman tracked, though, was smart enough to click on paid links for sites that the user is already visiting. What a perfect way to disguise fraud as legitimate traffic! A visitor to Finishline.com doesn’t notice that a pop-up browser was redirected to Finishline.com, because that’s where he intended to go in the first place. Visitors browse, shop, and maybe even buy something (convert) at a perfectly normal rate. The traffic looks completely legitimate to Finishline.com, and to Google.
So, is this it? The perfect click fraud scheme that successfully foils all attempts at discovery and generates untold riches for the perpetrators? Well, not quite. First off, it was discovered. Prof. Edelman’s blog has been written about on Forbes.com and his discovery will certainly garner some attention in Mountain View. That’s good, because the spyware perpetrator, TrafficSolar, should be prevented from continuing this fraud.
But it was probably a fairly low-volume scheme to begin with. It’s limited to machines of users that are infected with spyware who also visit select Google advertisers. So some small percentage of the organic visitors to Finishline.com generated a click fee instead of visiting for free. It’s a problem, but probably not a huge one. What would make it more serious is if there were another version of the spyware that simply clicks on paid links in the background without the user’s knowledge (a la the Bahama Botnet). By mixing the fraudulent clicks with the real end-user visitor behavior and conversions, a fraudster like TrafficSolar could give the impression of being 100% legitimate.
The concluding recommendation in Prof. Edelman’s report is for Google to fire InfoSpace, its ad syndication partner. A better solution would be for Google and InfoSpace to deal only with reputable partners who provide verified, audited clicks to ensure advertisers get what they pay for. Check our client list for some worthy candidates.
Tags: Bahama Botnet, Edelman, Google
January 14th, 2010 at 11:22 am
[...] traffic volume while keeping it hidden. Click Forensics' own Steve O'Brien says "it was probably a fairly low-volume scheme to begin with. It's limited to machines [...]
January 14th, 2010 at 11:45 am
[...] Forensics’ own Steve O’Brien says "it was probably a fairly low-volume scheme to begin with. It’s limited to [...]
January 14th, 2010 at 4:40 pm
Great post, Steve! Couldn’t agree more. We’re on it.
-Sergey
January 15th, 2010 at 8:18 pm
[...] Forensics’ own Steve O’Brien says "it was probably a fairly low-volume scheme to begin with. It’s limited to [...]
January 16th, 2010 at 4:02 am
[...] Forensics’ own Steve O’Brien says "it was probably a fairly low-volume scheme to begin with. It’s limited to [...]
January 16th, 2010 at 11:38 am
[...] Forensics’ own Steve O’Brien says "it was probably a fairly low-volume scheme to begin with. It’s limited to [...]
January 19th, 2010 at 2:15 pm
[...] Forensics’ own Steve O’Brien says "it was probably a fairly low-volume scheme to begin with. It’s limited to [...]
January 20th, 2010 at 11:07 am
[...] Forensics’ own Steve O’Brien says “it was probably a fairly low-volume scheme to begin with. It’s limited to machines [...]
January 21st, 2010 at 12:44 pm
[...] Forensics’ own Steve O’Brien says "it was probably a fairly low-volume scheme to begin with. It’s limited to [...]